Orange Phantasm

Policy

Policy


Shipping:

I use Flat rate 3 day shipping whenever possible. I will make every effort to get your package in the mail ASAP , however, sometimes my full time job can make it difficult to do so. Please allow 3 - 7 days for delivery. Thanks for understanding.

Returns and Exchanges:

Orange Phantasm will make exchanges for color and size as long as the item(s) are new and have not been worn or washed. Items must be returned within 7 days of purchase. The cost of return shipping is the customers responsibility. If an item does not meet the exchange requirements it will be returned to you.

We cannot offer a refund unless the item is defective.

No returns/exchanges on stickers or patches.

SKATEBOARDS:

Decks will be replaced, upon evaluation, only if there is found to be a manufacturer defect such as delamination. Decks must be returned at customers expense for review. Due to the limited and unique nature of the decks the same deck might not be available for exchange in which case you will be offered a choice of what is or a full refund.

Please don't hesitate to contact me if you have any questions or concerns about any order.